If you are starting a new business, you might be in need of a phone service. There are many different phone services to consider, from a traditional hard-wired phone, also called a landline, to digital options. Here are some tips for choosing the right phone service for your needs.

Choose Between Digital and Analog Phone Systems

The first decision to make is whether you want to go with a digital or hard-wired phone system. The hard-wired phone is sometimes referred to as an analog system. This uses wires and cables that need to be installed in the walls of your office in order to utilise the phone service. The installation of the hardware will cost a little more for the setup process, but you may end up saving in the long run with your monthly rates based on the extra services and features you get.

With a digital phone system, it is not completely wireless, but you often use your computer to access the phone service. This is more software-based, while the analog phone system is cable-based.

Select Your Desired Features

Once you have decided on the primary type of phone system, you can then look at the different features available for each. In both digital and analog phone systems, you will have options like voicemail, caller ID, call forwarding, call waiting and call screening. With digital phone systems, there are some additional features you can choose from. For example, some digital phone systems will send voicemail messages to your email inbox so you can read them instead of listening to them, or you can get mobile telephone service for your business, where you connect your mobile phone to the primary telephone service and answer these calls anywhere. You may also be able to get call handling services.

Know the Actual Costs

Also take a look at the costs of each type of phone system for your business. The actual costs can be quite different than what you originally anticipated. For example, some phone companies might charge not just an installation fee for the data cabling, but also to activate the business phones and provide porting fees for the cabling and wiring. Some phone companies charge for maintenance or to call up for technical support, while other companies provide this for free. This can be the case for both analog and digital systems, so it is something to keep in mind when comparing the two. Don't just consider setup fees, but also monthly maintenance, cancellation fees if you ever decide to switch, software and hardware fees.

For more information on phone options, contact a company like One Step Ahead Communications.

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